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Privacy Policy

1 You can browse our site(s) without disclosing any personal data to us. Any links to third party web sites are covered by the third parties privacy policies.

2 We do not automatically log personal data nor do we link information automatically logged by other means with personal data about specific individuals.

3 By using our website you consent to the use of cookies as detailed in our Cookie Statement.

4 We will collect and store any personal data that you may volunteer whilst using our services. All information is collected, stored and used in accordance with the law to allow us to
a. Process and fulfil your order requirements
b. Provide you with the best possible service
c. Comply with our legal obligations

5 We may use the data for our own marketing purposes, including market research and to keep you up to date with any offers or information regarding our stores or direct sales channels.

6 The type of information that we will collect will include,
a. Yours and your addressees title and name
b. Invoice and delivery address
c. Contact telephones numbers
d. E-mail address
e. Order and Payment details

7 Individuals registering their details or subscribing to any online service we currently offer or offer in the future do so on the understanding that they are aware of the intended purpose for the collection of data. They will be sent further information / communication via email only.

8 If you are currently receiving information from us and would prefer not to, please email us from the account with the single word "Unsubscribe" in the subject box . Subscribers to our Social Media feeds including Facebook, Twitter, Google, Pinterest etc can unsubscribe within those platforms.

9 Information about you will not be shared or transferred to any other company without your consent except as required for the purposes of completing your order, eg with Payment Service Providers ( Paypal, Sagepay ), Delivery Companies ( Royal Mail or courier) and if a third party sales channel (eBay, Amazon) is employed.

10 We will strive to hold accurate and up to date information about you. You can gain access to information that we may hold about you by writing to us.

11 We will provide you with a readable copy of any personal data that we may hold about you, within thirty days of receipt of your request.

12 We will provide the information at a charge of £10.00 payable with your request. You should also enclose a self addressed and stamped envelope and proof of your identity before we will release any data.

13 In instances where you find information that we hold about you to be inaccurate we will correct or delete it promptly. Additionally you may request that we delete information we have about you subject to us retaining the minimum record of your transaction(s) as required by law.

14 We reserve the right to refuse to provide a copy of any personal data held, but will give reasons for our refusal.

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